Security Officer

Security Officer

Masonicare Health Center – Wallingford, CT

Evening Shift - 32 hours per week

Provides security for patients, employees and visitors; protects hospital buildings, assets, and premises as assigned.  Assists the Security Supervisor with security and safety operations for the upper and lower Masonicare campus in Wallingford, including the Masonicare Health Center and Masonicare at Ashlar Village.

Essential Duties and Responsibilities:

• Conducts preventative patrols of buildings and premises to prevent fire, thefts, vandalism and intruders.
• Monitors conduct of visitors; confronts unauthorized persons for questioning as needed.  Escorts employees and visitors to parking areas and buildings lots and hospital buildings.
• Writes comprehensive accurate reports detailing activities during shift.  Responds to incidents/accidents completely documenting same using prescribed departmental forms and procedures.
• Responds to inquiries for advice or assistance from employees, visitors, vendors and students.
• Provides assistance to nursing staff of psychiatric patients as needed.
• Reacts to internal and external emergencies.
• Secures and/or unlocks offices and buildings.  Secures patient valuables or lost and found articles; maintains records of items received.
• Controls vehicle traffic and facility.  Conducts checks of parking areas issuing tickets and reporting infractions.  Maintains knowledge of computerized database for vehicle tracking.
• Notify supervisor, police or fire department when situations warrant. Notifies maintenance personnel for major snow or ice conditions.
• Provides relief for communications coordinator.
• Attends meetings as required.  Participates in mandatory in-service education programs.
• Responds to fire alarms, calls for aid and other emergencies at Masonicare Health Center and Ashlar Village following described procedures in the Fire/Disaster plan and departmental policy and procedures.  Communicates important information to pertinent staff.
• Provides prompt, courteous service to residents and their families with a positive attitude.  When speaking with residents, listens to their concerns and responds appropriately in a professional manner.
• Helps create a safe work environment by following safety guidelines to prevent injuries to staff, residents, and visitors.  Notifies management of unsafe work conditions.
• Adheres to departmental dress code by wearing full uniform and presenting a neat, clean and professional appearance.
• Communicates effectively and tactfully with adult and older residents/patients, recognizing their age, cultural diversity, needs, abilities and physical condition.
• Performs other duties as required.

Minimum Qualifications:

Education:                 High School or GED, guard card/security officer required certification course

Experience:                 6-12 months experience in security operations preferred.       

Certificates, Licenses, Registrations:             Active and valid guard card.

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