Sales RepresentativeJob Location: Mystic, CT Apply Via Application Submit Resume and Cover Letter
Sales Representative (30814)
Masonicare at Mystic - Mystic, CT
Full Time - 40hrs/wk
The Sales Representative works hand in hand with the Internal Sales Team(s) with a primary focus on developing professional referral relationships to meet community occupancy goals. This position is expected to cultivate leads for the continuum through outreach and community events, with a primary focus on Assisted Living and Independent Living for Masonicare at Mystic, but not excluding other areas of Masonicare. This individual will track sales calls and trends through use of Salesforce and provide regular reporting to management on a weekly/monthly/and quarterly basis.
Sales Representative - Essential Duties and Responsibilities:
Represent Masonicare professionally and graciously.Become well-informed about the Masonicare mission, continuum and culture. Set a tone of competence, caring and hospitality whether on the phone or in person.
Meet sales and sales activity objectives for Masonicare.
Average 6 to 8 completed sales calls per day, or 30 to 40 per week to raise community awareness of Masonicare’s Assisted Living Services and produce professional referrals. 50% of weekly activity should be pre-planned/scheduled.
Build the wait list for future residency.
Conduct professional tours and help plan and execute professional events to help draw potential referral sources in to see the communities.
Networking with other healthcare providers such as rehab facilities, local hospitals, doctors’ offices, case managers, senior centers and other providers.
Serve as the face of Masonicare to the business community and community at large, including participating in civic organizations and Chamber of Commerce.
Anticipate additional, non-routine work hours in order to accommodate prospects’ schedules and sales objectives.
Help with internal sales as needed.
Collaborate on marketing support.
Provide feedback with respect to advertising, direct mail, special events, and collateral materials in development to ensure that target audience is being reached.
Enhance understanding of the organization through outreach, networking and public speaking opportunities.
Maintain up-to-date information on competing communities and participate in yearly competitive analysis.
Track all contacts / inquiries in Salesforce system including updates, follow-ups/status through move-in.
Ensure receipt of all required financial, insurance, and medical documentation required for residency approval
Prepare weekly marketing activity reports relative to sales goals on leads and level of interest (i.e., warm/hot lead, depositor, follow-ups)
Participate in daily department sales activities and workflow.
Assist in planning and participate in open houses luncheons, expositions and public relations/marketing events both on and off site.
Maintain all records in a confidential manner for the transition to the administration upon closing and occupancy by the resident.
Participate in marketing and sales meetings with marketing team to review census, availability, and marketing efforts; contribute to strategy development accordingly.
Assist in the move-in process for new residents, assuring accommodation readiness and other details for a smooth transition
Education: Bachelor’s degree
Experience: Minimum five years hospitality or sales experience; experience in retirement living sales, assisted living or healthcare setting a plus
Certificates, Licenses, Registrations: Current motor vehicle license